FAQs

Your Questions about Cloud Access Control and Security Cameras for Your Business.

Q: How can access control and security systems be customized for a specific business or industry?

With a cloud based access control system like Brivo, the options are endless. You can set custom unlock schedules, create different security levels, disable access after a certain time, and more all from an app on your smartphone. Visit our industry solutions page to learn more.

Q: Can you provide license plate tracking systems for commercial or gated communities?

With Eagle Eye Networks advanced Licence Plate Recongnition Technology you can capture a clear image of the license plate, make/model, and color of a vehicle when it is entering or leaving your property. Read about how license plate readers helped solve a crime.

Q: What is the difference between cloud-based security systems and on-site storage systems for video surveillance?

Cloud based video surveillence offers redundant backups for all recorded footage to ensure you never lose footage due to a faulty hard drive. This comes with added security benefits as well. The footage is stored at highly secure server farms that are closely monitored to ensure the security of your footage. Learn more about our cloud surveillance solutions.

Q: Do you offer solutions for monitoring outdoor areas like parking lots and common areas with cameras?

NT Security has a variety of options when it comes to recording outdoor areas. The cameras we would install have excellent night vision capabilities. We can also offer better lighting solutions to help capture the highest quality footage at night. Eagle Eye Network has an excellent solar camera application as well to help capture areas with no avaliable power.

Q: What types of access control systems do you recommend for securing doors in warehouses or industrial spaces?

NT Security would install a Brivo cloud based access control system. You can easily monitor all the doors in your facility from an app on your phone. You can seamlessly set security levels for different rooms. Brivo access control offers secure programming while NT Security offers professional installation with highly secure locks with a battery back up in the event of a power outage.

Q: Can you help with replacing or upgrading existing security camera systems in commercial buildings?

NT Security offers multiple solutions for replacing or upgrading existing cameras. Wether it is a DVR, NVR, or cloud based system we have the kowledge and options to create a solution that would work best for you. Learn more about HD vs. Analog video surveillance systems.

Q: What are the options for integrating access control systems across multiple locations or buildings?

Brivo cloud based access control will work seamlessly accross multiple different sites. All the programming can be done from one account and can be very granular depending on your needs. With one cloud based access control system you eliminate the need to log into multiple different systems to program one new user. If one user needs access to all the sites its as simple as adding them into the system and allow them access to all neccesary doors.

Q: How long can I store video footage on the cloud, and is it easy to retrieve footage for legal or investigative purposes?

Eagle Eye Networks offers multiple storage options when storing footage in the cloud. It can be as little as 15 days and as much as 5 years. It is up to the users preference. NT Security will work directly with law inforcement to help retrieve the footage they need. We also offer them a temporary account to log into the system remotely to download whatever footage they may need.

Q: What are the recurring costs associated with cloud-based access control and security camera systems?

The recurring costs is based on your specific needs from the system. It is priced per camera per month. This is often billed Quarterly. Learn more about our security camera solutions.

Q: How can I scale my cloud-based access control system as my business grows?

With Brivo cloud based access control the scalability is endless. This is a major advantage with cloud based solutions. We at NT Security are always planning for scalability when installing a new system to set you up for success.

Q: What is the installation process like for a cloud-based access control system, and how long does it typically take?

NT Security would need a few feet of wall space in a well ventilated IT room to mount the access control main panel and sub panels. We will run wires to each other doors and depeneding on the length we offer a wireless soution as well. Once the wiring is in place we will install all the locks, card readers, and other means of egress per code. Depending on the amount of doors, size of the building, and the General Contract depends on how long the installation will take. For example a 3 door access control system can be complete in 2-5 days while a 40 door system can take 3-5 weeks. There are many moving parts including working around other trade memebers and inspections.

Q: What kind of technical support or troubleshooting assistance do you offer for Brivo and Eagle Eye systems?

NT Security will help you remotely troubleshoot your system. If our remote options have been exausted, we will set up a time to visit your site to complete advanced trouble shooting. Some issues require advanced tools that require us to call Eagle Eye or Brivo tech support. Together we will solve any issues you may encounter with your system.

Q: How often should I schedule maintenance for a cloud-based security system to ensure optimal performance?

NT Security is constantly monitoring the health of your cloud based system. We see when your camera goes offline, when systems need updating, and other mission-critical events. We will always contact you with alerts to let you know the health of your system. Visit our maintenance and repair services page to learn more.

Q: Can I control and monitor my security system remotely through mobile devices or a web platform?

Absolutely. A major benefit of a cloud based video surveillance system is the accesablilty. You can log in to the app or website to view the live or recorded footage remotely from anywhere in the world.

Q: How secure is cloud storage for surveillance footage? What measures protect against hacking or data breaches?

Advanced cloud-based video management systems do not have the cyber-security vulnerabilities of traditional systems. There are no open ports, no on-site firewalls, and no on-premise software. Cloud based video surveillence systems encrypt the footage as soon as its recorded. The only way the footage is if an authorized user on the account logs in to view the footage. Security threats are constantly being monitored and patches are released and updated autmatically when needed.

Q: What type of access control systems do you recommend for a coworking space or shared office environment?

A cloud based access control system such as Brivo is perfect for shared office spaces. You can easily separate the spaces into different groups for each shared office to make programming easier. Each business can have there own preferred unlock schedule for each door and still have different security levels.

Q: Are there options for facial recognition or biometric access control with Brivo systems?

The Brivo mobile pass offers a secure way to unlock any door within range from your smart phone. Once you open the app tap a button called the "magic button", it will use your smart phones biometrics to confirm that it is allowed to unlock the door.

Q: Why Go With NT Security?

NT Security is highly experienced and highly rated for installation and integration of today's cloud-based Access Control and Security video surveillance systems. Property management companies and HOAs all over greater metro Atlanta trust us for our extensive training, professional experience, and extreme attention to detail. With 13 years of national experience and licensed technicians we have the resources to get the job done right the first time.

Q: Is NT Security Certified for Access Control System Installation?

At NT Security, we are proud to be one of Atlanta’s Certified Brivo dealers, meaning we can connect you to one of the most highly rated cloud based facility management systems available. We also have extensive training and experience with Honeywell and Nortek access control systems and support a variety of other systems on the market today. Among other licenses and certifications, NT Security is certified by the National Training Center (NTC) in Access Control System Design and Installation.

Q: What types of access control systems can NT Security install?

We are trained and licensed for installing access control systems up to 64 doors. We also can do multi-site access to manage multiple work sites from one easy to use interface. Our access systems include mag locks, door strikes, power supplies, safety devices, exit devices, access control panels, and the latest network interfaces for monitoring.  Once the system is installed, we provide affordable and reasonable service agreements to keep your access system operating at peak levels.

Q: Why do I need an access control system?

A properly installed access control system can provide physical protection and give you electronic capability on your perimeter. An access control system also allows you to access your building with a card or a fob instead of a key–even your smart phone. Also, you can add/delete and track users from one easy to use interface.

Q: Do I receive a Homeowners Insurance Discount for having a monitored security system

Yes, up to 10% off for just Burglary Protection, add Fire Protection are recieve up to 20% discount depending on your insurance provider.

Q: Do the smoke detectors in my house call the fire department if there is a fire?

NO, only smoke detectors that are installed by your Security Company will contact the fire authorities in the event that there is a fire.

Q: What happens after my warranty has expired?

If you have our NT Security Service Plan (NSSP), your equipment will stay protected for one low monthly fee, so there are no surprises. Also, with NSSP you receive annual on-site maintenance from our certified technicians to keep your system operating at peak performance. Ask about it and get signed up today!

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